Picnic FAQs
How does a Stoneacre Picnic booking work?
We create a bespoke picnic for you based on your contact form selections (guest count, occasion, location, etc.). Our picnic packages are curated and based on your unique selections, and because of that each picnic is truly unique to you. We are not able to create mood boards or send rental options within our picnic packages.
We deliver, set up, style your picnic and have everything ready upon your arrival. We wait at the picnic until you arrive to greet you. Once you arrive, we leave you to enjoy your experience for the reserved time. You are responsible for the items until we return to pack them up at the arranged time. Once we return to pack up, you are free to leave and enjoy the rest of your day or evening.
Can you set up anywhere?
We require a location to be within 100 yds of vehicle access. There may be additional costs if there isn’t close vehicle access or if it’s out of Newport.
We can not offer Second Beach, Third Beach or Peabody’s beach during peak beach hours due to parking inaccessibility for loading/unloading our equipment. Private beaches, clubs or other properties require written permission from the venue/owner to the client and Stoneacre.
Is alcohol allowed?
Wine and beer is allowed at the Newport County Preservation Society properties. Some public parks and beaches prohibit alcohol consumption. Stoneacre takes no responsibility for any alcohol consumption or penalties occurred.
We do not offer alcoholic beverages as part of the picnic package, with the exception of the Luxe packages. It is the responsibility of the Client to check alcohol laws of any venue or public space being used for one of our picnics.
Do the Preservation Society Mansions require a ticket to tour and picnic on the mansion grounds?
Yes, a $30 per guest ticket fee is required for any of our picnics hosted on the grounds of the Preservation Society Mansions: The Elms, Marble House & The Breakers. We will purchase the tickets on your behalf and email the ticket link to you before your picnic. We will coordinate your entry to the mansion property. The ticket is good for use the day of the picnic and does not include touring the interior of the mansions. Newport Preservation Society members are permitted to enter the grounds of the mansions for free.
Can I bring my kids on a picnic?
While this experience is designed for adults, if you choose to bring your children, the fee is $60 per child up to age 12. Children under two years of age are free. Children ages 13 and above are considered the adult price of $85 per additional guest.
I don't like kale, olives, caviar, etc. Can I make a substitution?
We take allergies very seriously and will certainly accommodate for an allergy. Unfortunately, at this time we cannot make substitutions to the menu based on preferences. Thank you in advance for your understanding.
What if it rains?
If the weather forecast predicts rain for your picnic date, please contact us in advance of your picnic to discuss your options.
Rescheduling and Cancellation/Rain & Wet Weather
Any cancellation will result in loss of 50% of the non-refundable retainer.
In the case of rain, the Client has up to 48 hours prior to the Event to decide if they want to make alternate arrangements at an indoor location or reschedule the event. For any events at the Preservation Society properties, we can offer you an exclusive reservation at the waterfront Chinese Tea House for your meal instead (excludes certain black out dates.)
The Client has a 3 month limit following the cancelled event for rescheduling and must be of equal value.
Stoneacre will apply the Client's original non-refundable retainer toward this rescheduled event if it is within 3 months of the original Event Date.
The retainer will not be applied to florals. A floral arrangement will need to be repurchased for the rescheduled Event.
If Stoneacre is not notified of cancellation, intent of rescheduling or change in venue a minimum of 48 hours hours prior to Event Date, no refunds of any kind will be provided.
In the case the weather forecast predicts rain, Stoneacre will not assemble items outdoors.
What's your cancellation policy?
We require a 100% non-refundable retainer to secure a booking.
If you have to cancel for any reason you forfeit fees paid as follows:
(a) If booking is cancelled 4 or more weeks before the picnic date we will refund your partial booking fees paid minus 50% of the retainer.
(b) Bookings cancelled 2 – 4 weeks before the event date will forfeit 75% of the total booking fee.
(c) Bookings cancelled or item quantities reduced within 2 weeks of the picnic date will forfeit 100% of the total booking fee.
(d) Stoneacre has the full right to charge the client full fees for services or goods that occurred or were purchased for the event (ie. florals, etc.) before the cancellation.
(e) In the event of bad weather for picnic events; Stoneacre reserves the right to refuse to set-up any outdoor event in the case of bad weather. Stoneacre will do all things reasonable to relocate the picnic/event to an alternate location. Alternative plans or rescheduling should occur 48 hrs prior to the booking so no extra costs are incurred. Bookings which are paid in full that require cancellation due to bad/severe weather, where practicable, will be re-scheduled within a 3 month period. Additional costs for all the perishable items e.g. flowers, etc. will be incurred if cancelled less than 10 days prior to the picnic. Rescheduled dates are subject to availability.
Do you require a Credit Card Authorization Form?
We require a Credit Card Authorization Form for:
Damages
Missing or broken items
The Client was later than 15 mins to arrive for the picnic. 0-10mins no charge, 30 mins or part thereof $50, 45 mins or part thereof $80, an hour or more $100 and we have the right to pack up the picnic without any refund.
The Client leaves the picnic unattended and before we return to pack up, $100 surcharge and liable for full cost of picnic rentals depending on any stolen/missing items.
In the case of one of these occurring, Stoneacre will advise you and charge the amount from the above credit card within 15 working days from the date of the booking.